How can we help?
Which salons appear here?
Only registered, approved and active partners with services and staff appear in search. Demo profiles are simulated, are not affiliated with the businesses and stay under Demo salons.
Where are my bookings?
Sign in and open My bookings. Your appointments are saved on your account.
Can I cancel or reschedule?
Future confirmed appointments can be cancelled or moved from My bookings. Availability is checked again before a change is saved.
How do payments work?
Each salon sets its own payment policy, which you see before you confirm. Paying at the salon works today. Online card payments are not active yet.
Will I get text messages?
Not yet. We confirm your email with a code and send booking updates by email. A phone number on your profile is only a contact detail.
How do I leave a review?
After a completed visit, open My bookings, go to Past and choose Leave a review. Only completed bookings can be reviewed.
How do I get help with an appointment?
Use Reschedule or Cancel in My bookings. The salon's address and directions are on its profile. For anything else, sign in and open a request under Support in your account.
How do salon owners join?
Register a salon, add services, staff and hours, then submit it for review. Registering does not start a subscription or charge you.
How do owners get support?
Salon owners open support tickets from the Profile tab of the salon dashboard.
How do embeds and calendars work?
Owners copy booking, gift and review embed links from the dashboard Profile tab. The calendar feed is a busy-time export.
How do map locations work?
Owners supply their address and coordinates when they register a salon. Administrators review salons before approval.